Overview

This role is essential in supporting the Center’s long-term vision and sustainability. The ED provides guidance and oversight of all aspects of the ministry: ministry leadership, HR, operations, programs, and financial stewardship.

This role is an exempt salaried position which requires 30 office hours per week, which must include from 9 to 4 on Mondays and during open service times from 10am to 4pm Tuesday through Thursday. The remaining 5 hours are flexible and can be fulfilled as determined by the ED from week to week. There are times that require more than 30 hours per week. When this occurs, overtime can be compensated with time off another week.

Qualifications

• Alignment with the mission, values, brand messaging, and statement of faith of the Center
• Living out an active relationship with Christ
• Ability to rely on God to equip and provide
• Commitment to continuous learning and improvement
• Self-motivated
• Ability to use and learn new technology
• Strong interpersonal and problem-solving skills
• Strong communication skills
• Ability to grow donor engagement and revenue through events and relationship-based strategies
• Leadership in branding, event planning, and marketing campaigns with measurable growth

Key Responsibilities

1. Ministry Leadership: God is the leader, everyone else should strive to be a faithful servant
   • Safeguard the ministry. Ensure that all aspects of the ministry operate to optimize the financial and reputational health of the ministry and mitigate liabilities. This requires prioritizing prayer, seeking the direction of the Lord, following His timing and staying true to His calling to love unconditionally and to serve with honesty, integrity, and transparency. Ensure compliance with bylaws and legal requirements such as client confidentiality.
   • Provide vision. Develop strategic recommendations that will advance the mission and sustainability of the ministry. Work in conjunction with the board to finalize annual planning based on the 5-year strategic plan. Extend the 5-year strategic plan each year.
   • Professional Development. Engage in continuous learning through research, collaboration and annual conferences. Be committed to continuous improvement, staying informed of new developments and developing additional skillsets.
   • Organizational Culture. Ensure a healthy, mission driven culture among all center stakeholders.
   • Operational Excellence. Delegate to AD and PM to optimize performance, efficiency, and team satisfaction.
2. Human Resources
   • Staff, Contract Personnel and Volunteer Management. First and foremost, care deeply and meet the needs of staff, contract personnel and volunteers to the greatest extent possible without sacrificing operational excellence. Evaluate staffing needs, bringing on new staff, contract personnel and volunteers as needed, and ending employment or contract arrangements when necessary. Ensure staffing is adequate for planned growth. Provide direction to staff, contract personnel and volunteers, provide training of standard operating procedures, cross-train when possible, provide oversight without micro-management, ensure professional development, develop and maintain succession plans, conduct annual evaluations of paid staff.
   • Board Partnership. Keep the board informed of center performance, engage in strategic collaboration, ensure program opportunities are evaluated according to a defined risk/benefit approach, provide professional board development, participate in board member and committee recruitment based on needed skills sets, and participate in board meetings.
3. Operations
   • Systems and Processes. Develop systems and processes to ensure efficiency of operations and create and update the standard operating procedures manual and bylaws.
   • Brand Management, Client-facing and Partner Marketing. Maintain brand integrity, ensuring that all forms of internal and public-facing communication follow brand guidelines. Ideate marketing materials and collaborate with the marketing agency to execute. Seek feedback from advocates on all sides of the issue and earnestly consider their perspectives. Be open to new ideas as long as they are consistent with the brand.

Client-facing: ensure that messaging is pro-woman, builds trust with the abortion vulnerable woman and protects our credibility. Increase awareness of PPRC through events, outreach and strategic media efforts.

Partner-facing: Strengthen connections with supporters through consistent communication, and impact reporting. Increase awareness through events, speaking engagements, and strategic media efforts.

While ultimate accountability lies with the ED, the following are responsibilities of the managerial team; ED, AD and PM.

4. Program Development and Oversight (ED, AD, PM)
   • Function as the team lead for program growth and improvement, ensuring services to clients and the community function with excellence and stay relevant amid changes in the legal, medical and cultural landscape. Evaluate trends in PRCs for potential new programs that would advance PPRC’s missional KPIs. Develop strategic partnerships to ensure service capacity.
   • Optimize client experience, ensuring that every touchpoint is executed with excellence. Measure what matters. Utilize reporting to drive improvements.
5. Financial Stewardship and Oversight (ED, AD)
   • Resource Development. Oversee all resource development activities. Collaborate with the AD to develop strategies to grow annual revenue to scale at pace with program growth, increase donor base and retention, and expand funding opportunities. This includes development and management of the Case for Support, partnership engagement, management of the partner database and reporting, grant management and event planning.
   • Financial Management. Prepare an annual budget for board approval. Manage expenses and revenue to ensure the sustainability of the organization. Ensure timely invoice payment and revenue deposits.